Virtual Care Centre

Questions About Your Pet's Nutrition? Referral Consultations With Our Advocate Via Video or Phone.

Get Started

Now Offering Veterinary Care from the Comfort of Your Own Home

We Offer Telehealth & Information on After-Hour Emergency Services

Our mission at Aylmer Veterinary Clinic is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous nutrition concerns, from puppy and kitten to senior and dietary consults to support specific disease states.

In the event of an After-Hours Emergency you can connect with a licensed veterinarian through Smart.Vet. Click this link to be connected: If the attending veterinarian deems your case urgent or feels a hands-on examination is required they will assist you in seeking an emergency veterinarian in your area.

If this is a true emergency please go to Mississauga-Oakville Veterinary Emergency Hospital (905-829-9444), located at 2285 Bristol Circle, Oakville, Ontario. They are open 24 hours, 7 days a week.

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Meet with a Nutrition Advocate via Phone, or Video

Book a Consultation

Book a one-one-session via video, phone, and message with a Nutrition Advocate to discuss your pet's needs

Consultation with a Nutrition Advocate

Video Communication

  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

Our Platform is Easy to Use!

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!


Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Our client care team will book your appointment for you. You will confirm the appointment and answer a few questions about your pet's health, along with any nutrition questions you have.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

Meet Our Team of Professionals

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Matt Haluk
RVT Aylmer Veterinary Clinic

Booking Appointments

For veterinary services, please contact us at or by phone 519-773-3911. For further telemedicine options, please visit For emergencies, please call London Regional Veterinary Emergency and Referral Hospital at 519-432-3300.